Tri-State Data, LLC - Service & Support

Data Recovery

Tri-State Data offers multiple types of data recovery. Under many circumstances we are able to recover data from systems that have failed or suffered damage.

Tri-State Data recovered 100% of the data from this damaged laptop.

If the need is beyond our resources, we have a strategic partnership with a data recovery lab that utilizes a clean lab and recovers data directly from the hard disk platter. Contact us today for pricing!

Service & Support

Tri-State Data has over a decade of experience in IT and computer service & support. We have technicians specializing in Microsoft Windows, Servers and even Macintosh systems. Network reliability, e-mail solutions, network security, software issues, backup solutions, whether it be a single system or an entire network, if you have need, we can offer a solution. We offer service maintenance contracts or service on an as-needed basis.

Tri-State Data also offers website design and hosting packages along with other services such as graphic and logo design. From the simple to the complex and functional, we can design a professional looking website that meets your specific needs.

Support Contract Packages

Tri-State Data is excited to offer a variety of service contract packages that are designed to minimize risk, increase IT support response time, establish a fixed budget, and keep your systems running smoothly. PC and employee downtime costs are considerable; With our managed IT service contract packages we will minimize the cost as well as the burden of managing your network and computers.

Monthly packages are as follows:

	Diamond Level	Platinum Level	Gold Level	Silver Level	Bronze Level
Guaranteed Response Time	2 Hours	4 Hours	8 Hours	24 Hours	24 Hours
On-site Service	Unlimited	4 Visits	3 Visits	2 Visits	1 Visit
Remote Service	Unlimited	4 Sessions	3 Sessions	2 Sessions	1 Session
Server/Workstation Updates/Patchess	Yes	Yes	Yes	Yes	No
Network Monitoring	Yes	No	No	No	No
Discount on Additional Time	N/A	~30%	~30%	~30%	~30%

By scheduling your monthly on-site visits, your IT maintenance and service can be easily budgeted with no surprise bills.

As with any business, we realize that each client has unique needs that may fit a different service contract agreement.

Please call us at (678) 890-1725 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to find out about pricing or to let us know how we can custom tailor a plan to fit your specific business needs!